When industrial production lines break down, thousands of dollars in lost productivity quickly rack up with each minute. A track record of fast service when this happens will position your company well ahead of the competition.
Agentek’s Mobility Results Management solutions are designed to help you secure such a profitable reputation by fully connecting the field workers that repair these systems to the backend resources they need.
Agentek’s Field Service solution generates detailed dynamic work orders that include customer, equipment, and other critical data. Most importantly, field workers can access additional data, such as repair history, system diagrams, and more, and even out of network coverage, capture signatures, track parts and labor, real-time worker and work order status, and other data. More>>
The faster your field technician arrives at an industrial job site, the faster that site can get back up and running. Agentek’s Workforce Optimization assures that skilled technicians arrive on the spot, on time. This dynamic scheduling solution optimizes your daily routes and schedules based on technican skill sets, travel time, SLAs, onboard parts, and other performance-based metrics. Going a step further, it also swiftly recalculates these schedules when the unforeseen occurs. More>>
If your company also delivers expensive equipment, now you can keep track of this valuable inventory even when it’s miles away in a delivery truck. Agentek’s Automated Vehicle Location solution uses GPS-based technology to monitor every vehicle in your fleet, driver performance, route status, and more. More>>
Your customers are in a hurry to complete transactions so they can return to running their businesses. With Agentek’s Proof of Delivery solution, drivers can electronically capture signatures, handle payment transations, and other customer account actions right at the point of delivery. More>>
