Your Field Workers Drive Your Business

In a world where applications are getting less customized; where out of the box solutions with drag and drop “customization” are supposed to get you “close enough” to what you need, Agentek feels differently.

That’s why Agentek has been building the most highly customizable, powerful, flexible and scalable field service solutions on the market for almost two decades.

Agentek solutions are intuitive with easy to learn, easy to use interfaces that are purpose-built for your workflows and processes. They offer real-time visibility into your field workers and job status, manage customer satisfaction on service calls, and are quickly and easily modifiable to meet changing business needs.

Agentek product highlights include:

“Paperless” Dynamic Work Orders

  • Prescheduled and emergency appointments
  • Job and customer details
  • Turn-by-turn directions
  • Repair & warranty history

Reusable, Configurable Software Agents

  • Parts scanning and usage
  • Time and labor records
  • Customer signature capture
  • Photograph attachments
  • Work order summaries and invoices
  • Payment records

Additional Business Benefits

Agentek brings together thick, thin and legacy source applications, providing the benefits of true integration without the cost of replacing or rebuilding your original systems in complex environments.

  • Real-time inventory tracking as parts are used
  • Simple deployment and modification/updating
  • Availability on rugged handhelds, smartphones and tablets